Service Package - Silver
Inclusions:
- Unlimited e-mail support
- Award winning DV software
- Online training material
- User community forum
- Online training - 1.5 hours
- Support response time - Next business day
- Trade-in rebate on device upgrades- 10%
- Accessory kit - USB stick and camera mounting plate
Comparison:
|
SERVICE |
Silver |
Gold |
|
Unlimited e-mail support |
Included |
Included |
|
Award winning DV software |
Included |
Included |
|
Online training material |
Included |
Included |
|
User community forum |
Included |
Included |
|
Online training |
1.5h |
1.5h |
|
In-Depth tech support (application/code review) |
- |
2h |
|
Support response time |
Next business day |
Next business day |
|
Extended warranty |
- |
+1 year |
|
Trade-in rebate on device upgrades |
10% |
15% |
|
On-Site training |
Contact sales |
Contact sales |
|
Additional online training |
Contact sales |
Contact sales |
|
Accessory kit |
USB stick + camera mounting plate |
USB stick + camera mounting plate |